Refund policy
At Java Babes, we want you to love every sip.
Because our coffee is a consumable product, we are unable to accept returns on opened or used items. However, if your order arrives damaged, incorrect, or with a quality issue, please contact us within 7 days of delivery and we’ll make it right.
Eligible Issues
We offer replacements or refunds for:
- Damaged items
- Incorrect orders
- Defective products
- Shipping-related issues
Non-Returnable Items
We cannot accept returns or exchanges for:
- Opened coffee products
- Used items
- Orders reported after 7 days of delivery
How to Request Help
Please email us at liv.javababes@gmail.com with:
- Your order number
- A description of the issue
- Photos of the product/package if applicable
We’ll review your request and respond as quickly as possible.
Thank you for supporting small business and specialty coffee.