Refund policy

At Java Babes, we want you to love every sip.

Because our coffee is a consumable product, we are unable to accept returns on opened or used items. However, if your order arrives damaged, incorrect, or with a quality issue, please contact us within 7 days of delivery and we’ll make it right.

Eligible Issues

We offer replacements or refunds for:

  • Damaged items
  • Incorrect orders
  • Defective products
  • Shipping-related issues

Non-Returnable Items

We cannot accept returns or exchanges for:

  • Opened coffee products
  • Used items
  • Orders reported after 7 days of delivery

How to Request Help

Please email us at liv.javababes@gmail.com with:

  • Your order number
  • A description of the issue
  • Photos of the product/package if applicable

We’ll review your request and respond as quickly as possible.

Thank you for supporting small business and specialty coffee.